General Inquiries
For questions about TAG, membership, or getting started.
contact@tradeafrika.com
Contact Trade Afrika Group
We’re Here to Support Your Growth Across Africa
Whether you’re a business, partner, developer, or institution, the TAG team is ready to help you trade smarter across the continent.
Choose the Right Department
Marketplace Support
For seller onboarding, listings, or buyer issues.
marketplace@tradeafrika.comAfriShip Logistics Support
Shipping, tracking, and fulfillment questions.
logistics@tradeafrika.comPayAfrika Payments Support
Payment issues, settlements, or API access.
payments@tradeafrika.comAcademy Support
Training programs, enrollment, and certification.
academy@tradeafrika.comPartnerships
Corporate, development agencies, logistics, and fintech partners.
partners@tradeafrika.comMedia & Press
Interviews, PR, and announcements.
press@tradeafrika.comHeadquarters & Regional Presence
Headquarters
Kampala, Uganda
National ICT Innovation Hub — Trade Afrika Group HQ
Reach Out to the TAG Team
Fill out the form below and we'll get back to you within 24 hours.
Frequently Asked Questions
Trade Afrika Group (TAG) is a Pan-African digital infrastructure platform that empowers MSMEs to trade, ship, and pay across Africa and global markets. Through our four integrated pillars of Marketplace, AfriShip Logistics, PayAfrika Payments, and TAG Academy, we provide businesses with the tools, knowledge, and support needed to grow confidently in today’s interconnected economy.
TAG is designed for registered businesses, from MSMEs to larger enterprises. We verify all participants to ensure a trusted trading environment.
PayAfrika connects to multiple banks, mobile money systems, and fintech providers across Africa. One API, one wallet — secure, fast, and compliant with local regulations.
AfriShip partners with leading logistics providers across Africa including DHL, UPS, regional carriers, and local delivery services. Compare rates and book directly through our platform.
We welcome partnerships with logistics providers, financial institutions, marketplaces, and trade organizations. Contact our partnerships team to explore collaboration opportunities.
Trade Afrika Group Your Partner for Cross-Border Growth
Talk to our team about how TAG can support your logistics, payments, marketplaces, and skills programs across Africa.
Discover partnership opportunities, funding options, and market access programs across the continent.